About Us

Welcome to JEWEL OASIS

At JEWEL OASIS, we believe that everyday essentials should effortlessly blend elegance and practicality. Born out of a passion for refined accessories, our mission is to transform simple everyday items into functional, stylish jewelry.

Operated by JEWEL OASIS LLC in Dublin, Ohio, we specialize in thoughtfully crafted hair tie bracelets designed to look stunning on your wrist while always being ready whenever you need to style your hair. We focus on premium, durable materials that elevate your daily routine without sacrificing comfort or convenience.

Our Commitment to Quality & Clarity

  • Thoughtful Design: Every piece is selected for both aesthetics and durability.

  • Direct Customer Care: We are dedicated to providing responsive, transparent support every step of the way.

  • Global Standards: Clear policies, transparent shipping times, and a hassle-free 30-day return policy.

Secure Payment

Your Security is Our Priority

At JEWEL OASIS, we employ industry-standard encryption and security protocols to ensure your personal and payment details remain fully protected at all times.

Accepted Payment Methods

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club.

  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

How We Protect Your Data

  • 256-Bit SSL Encryption: All sensitive information exchanged during checkout is encrypted using 256-bit SSL protocols.

  • PCI-DSS Level 1 Compliance: Our payment processing infrastructure is strictly certified under the highest standard of the Payment Card Industry Data Security Standard (PCI-DSS).

  • Zero Card Storage: Your full card details never touch or remain stored on our servers. Transactions are processed directly through certified financial networks.

Frequently Asked Questions (FAQ)

Shipping & Orders

  • Which countries do you ship to?

    We currently ship to the United States, Canada, the United Kingdom, France, Germany, the Netherlands, and Australia.

  • How long does delivery take?

    Orders are processed and dispatched within 1–3 business days. Standard delivery typically takes between 5–10 business days depending on your destination.

  • How can I track my order?

    Once your package is shipped, you will automatically receive an email confirmation containing your carrier tracking number.

Returns & Exchanges

  • What is your return policy?

    We offer a 30-day return window from the date your package is marked as delivered. Items must be in their original, unused condition with all packaging intact.

  • Can I cancel or change my order?

    Order cancellations or address modifications can be requested within 24 hours of purchase by contacting our support team at contact@jeweloasis.shop.

Contact & Support

  • How do I reach customer support?

    • Email: contact@jeweloasis.shop

    • Phone: +1 864 860 1272

    • Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

    • Address: 6280 SAWMILL RD, DUBLIN, OH 43017, United States