Privacy policy

Last updated: September 1, 2026

This Privacy Policy describes how JEWEL OASIS LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jeweloasis.shop (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you interact with our Site, we collect certain information necessary to fulfill your orders and provide a secure shopping experience:

  • Device Information: IP address, web browser version, operating system, time zone, cookies, log files, and data about how you interact with our Site.

  • Order & Customer Information: Full name, billing address, shipping address, payment confirmation details, email address, and phone number.

  • Customer Support Data: Information you provide when communicating with our support team regarding inquiries, returns, or order tracking.

2. How We Use Your Personal Information

We use your personal data to:

  • Fulfill and deliver orders, process transactions, and issue invoices and order confirmations.

  • Screen orders for potential risk or fraud.

  • Communicate with you regarding order updates, customer service inquiries, or relevant service notices.

  • Comply with applicable legal, tax, and regulatory obligations.

3. Sharing Personal Information

We do not sell, rent, or trade your personal data. We share your information solely with third-party service providers essential for operating our business:

  • E-Commerce & Hosting: Hosted on Shopify to operate our online storefront securely.

  • Payment Processors: Integrated payment gateways (e.g., Stripe, PayPal, major credit card networks) to process transactions securely using 256-bit SSL encryption. We never store full credit card numbers on our servers.

  • Shipping & Logistics: Delivery carriers and fulfillment services to deliver your packages to your destination address.

  • Legal Compliance: In response to lawful requests, subpoenas, or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure site functionality, remember your shopping cart items, analyze site performance, and improve user navigation. You can manage or disable cookies via your browser settings, though some features of the Site may not function properly.

5. Your Data Rights (GDPR & CCPA/CPRA Compliance)

Depending on your geographic location (including the European Economic Area, United Kingdom, and California), you may have the following rights regarding your personal data:

  • Right to Access / Know: Request details about the personal information we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete personal information.

  • Right to Erasure (Deletion): Request the deletion of your personal data, subject to legal record-keeping obligations.

  • Right to Opt-Out: Opt-out of non-essential data processing or marketing communications at any time.

To exercise any of these rights, contact us using the information below.

6. Data Retention

We retain your personal information for our records for as long as necessary to fulfill the purposes outlined in this policy, maintain accurate accounting records, resolve disputes, and comply with statutory requirements.

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

  • Business Name: JEWEL OASIS LLC

  • Email: contact@jeweloasis.shop

  • Phone: +1 864 860 1272

  • Address: 6280 SAWMILL RD, DUBLIN, OH 43017, United States

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)