Contact information

Have a question about our products, need assistance with your order, or want to initiate a return? We are here to help.

Customer Support Details:

  • Business Name: JEWEL OASIS LLC

  • Email: contact@jeweloasis.shop

  • Phone: +1 864 860 1272

  • Business Address: 6280 SAWMILL RD, DUBLIN, OH 43017, United States

  • Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

  • Response Time: We respond to all inquiries within 24 business hours.

Frequently Inquired Topics:

  • Order Tracking: Please have your order number and billing email ready for faster assistance.

  • Returns & Exchanges: Review our Return & Refund Policy before sending items back. All returns require prior authorization.